GeoPal Integration Capabilities

The Utilities Industry faces significant challenges - from maintaining infrastructure, reacting and responding to natural events, increased competitors and deregulation. To survive in this dynamic and demanding environment, organisations must have the ability to record and integrate complex data from numerous sources.

It is often the case that Utility companies have invested heavily in IT systems, such as CRM, ERP, GIS systems and Finance and Payroll systems. GeoPal adds mobility to these systems by integrating with them via our Web Services RESTful API. GeoPal provides these systems with real-time updates from the field, such as: job status updates, confirmation of service delivery, parts usage, location of employees, time and attendance, asset status updates and more.

GeoPal Integration Capabilities

CRM & ERP. Out-of-the box connectors for NetSuite, Microsoft Dynamics, Salesforce, SAP, IBM Maximo, Elipse, SAGE, Zoho and SugarCRM. Our mobility plugin adds Field Workforce Management functionality to these systems.

GIS. GeoPal integrates with ESRI ArcGIS, enabling you to view your assets in the field on the GeoPal Mobile App and update the asset attributes on the App even when offline. These updates are then passed from GeoPal to your ArcGIS system via our API.

Telematics. GeoPal integrates with TomTom Telematics by adding a comprehensive Mobile Job Workflow to TomTom’s Webfleet job dispatch cloud service. Jobs dispatched from Webfleet arrive simultaneously at the Driver’s TomTom sat nav and GeoPal’s Mobile App.

IoT Platform. GeoPal integrates with many IoT platforms including ThingWorx, Waylay.io, thethings.io, Devicelynk, Telit and Libelium. IoT sensors in the field send status and alarm messages to the IoT platforms. When a predefined threshold is breached, it triggers the creation of a service job on the GeoPal platform, which is then automatically dispatched to the field engineer closest to the issue.

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